Alex is the Commercial Director at Polar Thermal. He comes to the business after 10 years as a Senior Industrial Adviser with the European Bank for Reconstruction and Development
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We have been advised that there are a number of products currently being imported from the Far East that are being passed off as Polar Thermal products.
Some have logos and wording that look similar and use our test data. All of our products are manufactured in the UK – most of our products are covered under an NHS Framework Agreement (currently running until 08.10.2022).
All of our products have serial numbers that can be verified by calling us on 01985 214111. They will have the Polar bear logo prominently printed, or on a label and will say “Polar” or “Polar Thermal”. New Vaccine Bags should also have a label with the Made in Britain logo on them.
Given that our systems are currently part of the Coronavirus Convalescent Plasma Trial Programme, and a number of Vaccine Programmes please inform us if you are concerned. We are working with our resellers and the NHS to ensure that they are getting what they think they have ordered, but we ask everyone to be vigilant.