Supporting the NHS every day Supplying Blood, Plasma and Platelet
Transport Systems
Covid 19 Trials>>
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Are you ready?
NHS Approved Systems for schools, hospitals,
clinics and surgeries.
Vaccine Transportation>>
UK Designed and Manufactured by Our Skilled Team Cutting Edge Thermal Technology Adapted for Your Product Go Chill... Supporting Medical Professional
with Tailor-Made Products
Insulated Thermal Bags for Vaccines and Medicals, In or Away from Hospital Go Chill ...
Ensuring Safety in Fresh and Chilled Food Deliveries Polar Dot Box, Environmentally Sound, Passive Temperature Control Solutions Go Chill ... Creative Solutions for Temperature-Sensitive
Supply Chains
Insulated Carry Systems for Pharma, Vaccine, Blood and Plasma Transportation Go Chill ...
Creative and Versatile Solutions
for Demanding Customers
Temperature Control Across the Board Go Chill ...
Economic Insulation Systems
for Temperature Critical Transits
60 Hours Protection at 2 to 8⁰C in High Ambients Using Passive Coolants Go Chill ...

We are Polar Thermal


Polar Thermal Packaging Ltd manufacture a range of temperature control insulated systems. They include transport packaging for blood products, food, vaccines, pharmaceuticals, fine chemicals and many other specialist applications. Our entry in to the thermal control market came following a request by the Ministry of Defence to solve the problem of frozen food melting at the dockside. Since then our CEO Paul Harrison and the team, have put their design skills and entrepreneurial flair to good use, making applications for the National Blood Service, Van den Berg Oils, DHL, Excel Global Logistics, Marks and Spencer, Tesco’s, Sainsbury’s, Astra Zeneca and Pfizer to name but a few.

Our primary target markets are Pharmaceutical, Clinical Research Organisations, Health Service Providers, Perishable Food Distributors and Logistics Companies, although our range of unique products are easily transferable to many other industries and service sectors.

We believe we have the best performing British product in its field, and all our products are manufactured at our Wiltshire based factory. All systems are reusable and have a two year guarantee.


Our products are now used throughout the world – we are continually exploring new markets and seeking partners that share our vision. If this is you then please get in touch!


In recent testing by NHS England our products scored 100/100 – our closest competitor scored 72. Why? Because whilst many products may be made to look like ours they do not use the same materials nor do they have our British workmanship


Our products have been deployed in the harshest and most testing environments and proved themselves – whether it is constant daily use in UK hospitals or in conflict-zones like Afghanistan you can be assured of effective and durable service.

Front Office

Paul Harrison

Paul Harrison

Chief Executive

Paul is the founder and leader of Polar Thermal - he has built a reputation as a problem solver with a 'can do' attitude. Paul has an old-school view on integrity and values getting the job done.

Alex Porter

Alex Porter

Commercial Director

Alex is an experienced manager tasked with driving the business forward as it continues to grow.

Jemma Griffiths

Jemma Griffiths

Office Manager

Jemma runs the office with a firm hand, keeps the staff and the books in order. If you want anything done Jemma is the person to start with.

"Perfection is achieved, not when there is nothing more to add, but when there is nothing left to take away."


Who's Counting?

UK Clients
Projects Delivered
NHS Score




At our world class manufacturing facility in Warminster, UK we produce nearly all of our products using state-of-the-art equipment operated by highly skilled, time-served staff. It is not our policy to contract out, and we stand over everything that we supply.



We provide a full design service as well as designing and developing our own products.

Test Facility

Test Facility

We have full in-house testing facilities up to 6 metres x 3 metres - temperatures from -40°C to +40°C.

From the Blog

Made in Britain

Following a visit to a factory in Shenzhen, Polar Thermal Managing Director Paul Harrison has committed to maintaining manufacturing and production in the UK. Paul said: “I was very curious when I was shown example costings but the reality was dreadful working conditions coupled with very poor and variable quality.”

Polar have been investing in new systems in their Warminster factory and taken on additional staff, but are more committed than ever to maintain and improve standards, rather than cut corners:

Office Manager Jemma Griffiths is responsible for maintaining the company’s ISO9001 Certification and is also handling the ISO14001 Environmental Registration – “operating in an ethical way has been core to how we do business and it has become even more relevant given the pandemic. Personally, I am really proud of the way we run our business, treat our staff, customers and suppliers.”

Commercial Manager Alex Porter commented: “We can’t compete on price with the sweatshops in the Far East – we have made a choice to maintain quality and improve service – we trust in our resellers and customers that this is enough – if we start compromising on this then we are just in a race to the bottom.

It is disappointing that some of our products are being copied and imported – we have had customers call us with issues only to discover that they have unknowingly bought cheap lookalikes. Given that we manufacture bags to keep vaccines and pharmaceuticals safe we would never look to outsource our manufacturing.”

Paul added: “it is always a difficult conversation when someone calls us and says they can ‘get it cheaper from China’ – they are correct – they can, and they can get it from the UK, Made in China, but if they are going to trust the lives of their end-customers to this then it is not going to end well.”

Polar has now committed to sourcing 90% of its materials in the UK, 95% within Europe and to maintain all manufacturing in the UK.

Marking and Cutting 20 litre Vaccine Bags for the NHS

Giving Blood – Full Circle!

Why give blood

Giving blood saves lives. The blood you give is a lifeline in an emergency and for people who need long-term treatments.

The NHS needs new blood donors from all backgrounds to ensure there is the right blood available for patients who need it.

Yesterday I was giving blood at a local clinic – playing a small part in the huge challenge that NHS BT has to face every day:

They need:
  • Nearly 400 new donors a day to meet demand
  • Around 135,000 new donors a year to replace those who can no longer donate
  • 40,000 more black donors to meet growing demand for better-matched blood
  • 30,000 new donors with priority blood types such as O negative every year
  • More young people to start giving blood so we can make sure we have enough blood in the future

It was really good to see the number of donors taking their slots in a very well organised system – coping effectively with the Covid-19 guidelines whilst still looking after the donors well – juice and kit kats all round … Even more rewarding to see that Polar Thermal Blood Transport bags are keeping eveyone’s donations safe!

You can help too – register to give blood here:

Helen Salisbury: How will we run flu clinics in a pandemic?

Dr Helen Salisbury is a GP at Nuffield Primary Healthcare Services at Oxford University – her article was published in the BMJ on 30 July 2020

  1. Helen Salisbury, GP
    Follow Helen on Twitter: @HelenRSalisbury

In previous years, the queue for our flu vaccine clinic has been in place well before we open the doors. Patients pile into the waiting room, register with the reception staff, and roll up their sleeves in anticipation. There’s jolly banter between neighbours and occasional harrumphing if people think they’ve been kept waiting too long. Doctors and nurses try not to be drawn into too much conversation before giving the injection, preceded by the traditional warning, “Sharp scratch” (although, as it really isn’t a scratch, I’ve resorted to saying, “Sharp, now”).

We’ve been thinking about how to run our clinics this year, considering the need for enhanced infection control precautions. I’m imagining a queue of people two metres apart, faces covered, entering the building by one door, being directed to one of several consulting rooms for the vaccine, and then leaving by a different exit (I hope it doesn’t rain). Clinicians will change their gloves between patients, all doors will be kept open, and no one will sit down. We’ll have to advertise these clinics as suitable only for patients who are comfortable standing for at least 20 minutes, arranging separate appointments for patients who need to sit.

I’d just started formulating this plan, working out how many extra sessions we might need to run to cover the eligible population, when I heard on the radio that the flu vaccination programme would be expanded to cover everyone over 50 and children up to school year 7. In any normal year 15 million people take up the vaccine, of the 25 million eligible to receive it. We have to estimate in January how many doses we’re likely to need from September, and we’re reimbursed only for the vaccines we use. There’s a fine balance to be struck: we don’t want to waste money or vaccines by over-ordering, but it’s usually impossible to obtain extra doses if we run short.

A month ago, before the recent expansion of eligibility criteria, a shortage of vaccine was predicted, as more people are likely to take up the invitation than previously. Suppliers were already expressing doubts about their capacity to meet demand. We’ve been reassured that the government has successfully secured contracts for 30 million doses of flu vaccine. Given the recent governmental track record of awarding contracts to companies that lack the capacity to deliver the goods across a range of domains—from ferries to probation services, tracking apps, and personal protective equipment (PPE)—many GPs are feeling less than confident.

Will we receive the vaccines we need to cope with the expansion in eligibility? I anticipate some angry and disappointed patients if these don’t materialise—and their anger is likely to be directed at GPs.

This article is reproduced in accordance with BMJ’s website terms and conditions for the duration of the covid-19 pandemic or until otherwise determined by BMJ:

BMJ 2020; 370 doi: (Published 30 July 2020) Cite this as: BMJ 2020;370:m3033Read our latest coverage of the coronavirus outbreak

BBC News

Polar Thermal Blood Plasma and Platelet Bag featured on the BBC 10 o’clock news – helping the NHS find workable solutions for coronavirus and Covid 19.

Pfizer Clinical Trial

Polar Thermal Packaging go back a long way: collaboration on Clinical Trials has been made a valuable contribution to the Research & Development Department at Polar.

Pfizer Global Research & Development contracted Polar Thermal as the lead in cold chain package development and manufacturing. The trial was expanded to cover UK, Netherlands and the US over a 65 week period – Polar had responsibility for cold chain packaging solutions supporting clinical supply and day to day distribution activities from drug product stage through delivery to clinical site or to a subject’s residence.

Through our efforts it was possible to supply clinical sites and dispense to 84,500 subjects at over 122 locations throughout Netherlands. A small part of Capita (2,000 subjects) was the Subset study that dispensed vaccines to subjects at their residence.

Ray Goff Jr., Director Vaccines R&D at Pfizer, said: “as a key member of the Capita Partner and Logistics Team, the Polar team implemented remarkable solutions in cold chain packaging and clinical supply carriers in the face of major risks. Your collaboration with the Capita teams to identify potential risks, encountered numerous significant obstacles and you overcame these obstacles through creative problem-solving and risk mitigation.”

One example of a major risk encountered and solved was in the beginning of Capita enrolment when the Partner team determined that the ferry system from UK to France was safer than the channel tunnel during the 9/11 timeframe. While Capita vaccine supplies travelled in a van on a ferry crossing from UK to Calais an explosion occurred in the freight tunnel of the channel tunnel complex.

Normally the freight tunnel is the preferred route to cross the channel. The damage, expected to be cleared in 2-3 weeks, became a 6 month closure. The Partner’s team had already implemented the alternate plans to address this high risk area savings hundreds of thousands of Euros and avoided precious delays to the study. This is one of many actions of risk management performed by Capita Partner Team which delivered outstanding results.

At a time when clinical trials are very much in the news it is good to know that Polar Thermal have both the tools and the management to see critical projects through. You can read Pfizer’s Report of this mega-trial here – CLICK FOR MORE

NHS Framework Agreement

Eugene Cooke, National Head of Procurement NHSBT, today signed a two year extension to the framework agreement NHSBT0485 with Polar Thermal Packaging’s Managing Director, Paul Harrison.

Paul said “we have always valued the NHS as a customer, but in recent months the importance of our relationship has really sunk in so we are absolutely delighted to be doing our bit. To see our Blood, Plasma and Vaccine Thermal Transport solutions being used daily by the NHS, the life science businesses and research universities is fantastic. The team in our Warminster factory has been working extra shifts, weekends and bank holidays to support the various vaccine research programmes and we are beginning to see some positive results.”

The framework agreement is signed by the NHS Blood and Transplant Service, but also covers all European Blood Alliance members making it possible for any of the 27 countries in Europe as well as the Australian National Blood Authority, Lifeblood Australia, Canadian Blood Services and the New Zealand Blood Service to avail of the special terms. All of the test data is also available to those member countries.

Polar delivers again in Covid 19 Convalescent Plasma Trial

Today another 100 Blood Plasma Systems were finished by the team in the Warminster factory. Extra shifts were put on over the Bank Holiday to keep ahead of schedule.

Whilst Oxford Univesity is leading the way the US Food & Drug Administration (FDA) has issued guidance for trials of the process.

Already accepted in China the use of antibody-rich plasma has reportedly been very beneficial for many patients.

In the UK, thousands of recovered Covid-19 patients have volunteered to give plasma for the trials, and the collection and transport using Polar Thermal Blood Plasma Systems is being scaled up.

It is important to understand that this is not being put forward as a vaccine or cure, but there is significant hope that it may reduce the symptoms and slow down the effect of the virus.



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